HyperQuality, Inc SEATTLE, WASHINGTONwww.hyperquality.com   Customers seem to hate them—and corporations love them. Like it or not, call centers are a fact of life. Viewed as a necessary evil rather than an opportunity to build relationships, businesses continually seek to slash service costs—which frequently ...

  Coral8, Inc. MOUNTAIN VIEW, CALIFORNIA www.coral8.com   Companies involved in automated trading, electronic marketplaces, Web-based customer self-service and Internet retailing must deal with an ever-growing volume of high-speed event data to track the state of their operations. Efficient and reliable processing of ...

  Securent, Inc. MOUNTAIN VIEW, CALIFORNIA www.securent.com   In today’s business world, companies must invest heavily in safeguarding confidential information, applying corporate security policies and ensuring regulatory compliance. These tasks often create complex logistical challenges, and the cost of ...

With StoreXperience, think “ Personal Shopping Assistant” on a mobile device. StoreXperience enhances the fundamental economics of retail stores by transforming consumer shopping experience through the deployment of a real time and secure SaaS platform accessible from computers and mobile devices. The service allows consumers to communicate with ...

  FirstRain, Inc FOSTER CITY, CALIFORNIAwww.firstrain.com     The firstRain software platform offers solutions for Web Part and mobile application creation, enterprise market intelligence, and business activity monitoring. These solutions provide users with relevant, high-quality information and events while ...

  Innerworkings PLEASANTON, CALIFORNIAwww.innerworkings.com     InnerWorkings offers practice-based learning solutions for Microsoft® .NET developers. The company has created an innovative learning system that assesses and provides corrective feedback to developers on their application code. The InnerWorkings ...

  Tridion B.V. AMSTERDAM, THE NETHERLANDSwww.tridion.com     Based in the Netherlands and established in 1999, Tridion helps companies manage Web site content more effectively. Its core Web content management solution—XML-based Tridion R5—plays a key role in many Fortune 500 enterprises in the United States and ...

  Neocase Software, Inc. PARIS, FRANCEwww.neocasesoftware.com     France-based Neocase Software, which launched in 2001, helps companies maximise productivity and deliver excellent customer service. The company’s customer service management technology boosts collaboration between departments, provides self-service ...

  Sinequa FRANCEwww.sinequa.com   Better access to data is key to business success. Companies need to find internal information faster, and Sinequa is a software vendor with an impressive history of developing search and navigation engines for locating data rapidly. Based in France, the company now has customers across ...

  Surgient, Inc AUSTIN, TEXASwww.surgient.com   It’s an ironic twist that computer applications developed to boost business productivity are often exceedingly difficult to deploy. Organizations and independent software vendors (ISVs) spend millions of dollars creating enterprise software environments to ...