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36
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HyperQuality Improves Customer Service — One Agent At A Time
HyperQuality, Inc SEATTLE, WASHINGTONwww.hyperquality.com Customers seem to hate them—and corporations love them. Like it or not, call centers are a fact of life. Viewed as a necessary evil rather than an opportunity to build relationships, businesses continually seek to slash service costs—which frequently ...
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February 8, 2008
Accellos Increases Supply Chain Visibility
Accellos, Inc. COLORADO SPRINGS, COLORADO www.accellos.com What if you could dramatically increase productivity, efficiency, and visibility of activities that take place in your warehouse or distribution center, or empower logistics providers to meet the needs of individual clients dynamically and cost-effectively? ...
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December 21, 2007
Acorn Uses Microsoft Technologies to Drive Profit Improvement
Acorn Systems HOUSTON, TEXAS www.acornsys.com Making companies more profitable is Acorn Systems’ passion and business model. Founded in 1996 by Steven Anderson, Harvard Business School graduate and former McKinsey & Co. consultant, it began as a “turnaround” consulting firm, leveraging performance measurement ...
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October 22, 2007
Businesses Connect, Communicate and Collaborate with Leverage Software
Leverage Software, Inc. SAN FRANCISCO, CALIFORNIAwww.leveragesoftware.com Companies in many industries are discovering that their customers are demanding opportunities for online engagement and a more interactive form of customer service. For example, readers of magazines and newspapers want to participate in ...
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August 31, 2007
DriveCam Keeps Watchful Eye on Risky Driving Behavior
DriveCam, Inc. SAN DIEGO, CALIFORNIAwww.drivecam.com In the commercial transportation and freight industry, traffic accidents and traffic-code violations not only endanger lives but can seriously hurt a company’s revenue and reputation. Such incidents are also a major concern for parents—and insurers—of teenage ...
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August 31, 2007
SuperDerivatives: Transparency Changes the Market
SuperDerivatives, Inc. NEW YORK, NEW YORKwww.superderivatives.com Options address a vital need for corporations to protect against — and for investors to leverage — fluctuations and changing currency valuations. However, the options market used to be so opaque that many institutions simply preferred not to deal with them. ...
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August 28, 2007
Financial Crime Management Solutions Provider Builds Presence with Global Partnership
NetEconomy THE HAGUE, THE NETHERLANDSwww.neteconomy.com The success of any company is partly dependent on the management and protection of its data. In addition, noncompliance with government regulations can lead to legal action. Addressing this, Netherlands-based NetEconomy set out to develop market-leading ...
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July 26, 2007
French Solution Provider Uses Great Connection to Drive Business
Neocase Software, Inc. PARIS, FRANCEwww.neocasesoftware.com France-based Neocase Software, which launched in 2001, helps companies maximise productivity and deliver excellent customer service. The company’s customer service management technology boosts collaboration between departments, provides self-service ...
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July 25, 2007
Commercial Partnership Halves Sales Life Cycle
Brainloop AG MUNICH, GERMANYwww.brainloop.com Based in Germany, Brainloop is a leading provider of on-demand services for managing confidential information. Its solutions provide secure document management across large and small enterprises—delivering access to important documents while ensuring ...
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July 25, 2007
Partnership Brings Development Opportunities to Independent Software Vendor
Seapass Solutions, Inc. NEW YORK, NYwww.seapass.com Founded in 2000, New York-based SeaPass provides solutions for the insurance industry. Its clientele consists of national insurance carriers and regional carriers, as well as banks, large agencies, and brokers. The company employs 100 people worldwide, including 50 ...
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July 24, 2007
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