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HyperQuality Improves Customer Service — One Agent At A Time
HyperQuality, Inc SEATTLE, WASHINGTONwww.hyperquality.com Customers seem to hate them—and corporations love them. Like it or not, call centers are a fact of life. Viewed as a necessary evil rather than an opportunity to build relationships, businesses continually seek to slash service costs—which frequently ...
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February 8, 2008
Accellos Increases Supply Chain Visibility
Accellos, Inc. COLORADO SPRINGS, COLORADO www.accellos.com What if you could dramatically increase productivity, efficiency, and visibility of activities that take place in your warehouse or distribution center, or empower logistics providers to meet the needs of individual clients dynamically and cost-effectively? ...
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December 21, 2007
Businesses Connect, Communicate and Collaborate with Leverage Software
Leverage Software, Inc. SAN FRANCISCO, CALIFORNIAwww.leveragesoftware.com Companies in many industries are discovering that their customers are demanding opportunities for online engagement and a more interactive form of customer service. For example, readers of magazines and newspapers want to participate in ...
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August 31, 2007
Partnership Brings Development Opportunities to Independent Software Vendor
Seapass Solutions, Inc. NEW YORK, NYwww.seapass.com Founded in 2000, New York-based SeaPass provides solutions for the insurance industry. Its clientele consists of national insurance carriers and regional carriers, as well as banks, large agencies, and brokers. The company employs 100 people worldwide, including 50 ...
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July 24, 2007
Right90 Maximizes Profits, Identifies Financial Risks, and Links Financial and Operational Plans
Right90, Inc. FOSTER CITY, CALIFORNIA www.right90.com In as little as 30 days, Right90 helps companies in a range of industries manage profitability by collecting and analyzing unit forecasts, providing forward-looking views of margin, and developing profitdriven operational plans. As an on-demand service, Right90’s ...
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April 16, 2007
IDV Solutions: Integrated Mapping and Visualization Technologies
IDV Solutions GRAND LEDGE, MICHIGAN www.idvsolutions.com Location, location, location. It is pervasive in enterprise information and business processes, from point of sale to manufacturing plant locations. When combined with business intelligence and data visualization, location in the form of what is termed location ...
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April 4, 2007
ExactTarget Enables E-Mail Marketing That’s Right On Target
ExactTarget, Inc. INDIANAPOLIS, INDIANA www.exacttarget.com Although marketing is a diverse and complex field, every marketer’s job really comes down to one thing: building and maintaining relationships with customers. Among the tools of the trade, e-mail offers the greatest potential to reach customers directly—with ...
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September 20, 2006